To order by Mail:
MARS Clothing Mfg
To order by Fax:
Items will normally ship as indicated below. The times are averages and can vary due to supplier problems, holiday peaks, etc.
Please Note BUSINESS DAYS are Non-U.S. Holiday
Depending on stock levels, normal shipping time is 3 to 28 business days.
All International Orders are shipped via the U.S. Postal Service, First Class International.
Orders must be canceled within 72 hours of the day of purchase or the canceled order will be subject to a $5.00 per item re-stocking fee.
Additionally cancellations for the following reasons will not incurs a re-stocking charge:
1. Item(s) which report out of stock or discontinued.
MARS Clothing Mfg makes every effort to keep our site as current as possible with designs available from our suppliers. However, there are times where an item has become discontinued before we can update our website. Customers selecting these items will have the following options:
1. Single Item Orders: The customer will be notified via email and may either cancel the order and receive a full refund or request a replacement item for the same or lower value of the original item.
2. Multiple Item Orders: The items available will be shipped to the customer. Customers are notified via email of the missing items and offered the same options as the single order above. There will not be any additional shipping charges.
To return items: Returns for exchanges must be made within 14 days of the your order ship date (No Exceptions).
1. Contact MARS Clothing Mfg via email or by phone to receive a Return Merchandise Authorization (RMA) number and list the new selected items.
2. Re-pack your items to be returned and ship to:
MARS Clothing Mfg
3. Have the assigned (RMA) number on the package. The Customer is responsible for any shipping charges to return merchandise. There will be no additional charges for the shipment of the new merchandise.
4. New items will be processed as new orders and will have normal shipping times for delivery.
Items must be returned in their original condition for store credit or exchange only within 14 days of the order ship date. Returns will be accepted only if the products are unused and in the same condition received.
MARS Clothing Mfg DOES NOT ACCEPT RESPONSIBILITY FOR GOODS DAMAGED BY THE SHIPPING/COURIER COMPANY. ANY DAMAGE MUST TO BE REPORTED TO THE SHIPPING COMPANY IMMEDIATELY.