SHIPPING POLICY

Items will normally ship as indicated below.  The times are averages and can vary due to supplier delays, holiday peaks, etc.

Please Note BUSINESS DAYS are Non-U.S. Holiday
Monday - Friday.

Depending on stock levels, normal shipping time is 3 to 28 business days. 
All orders will be shipped via the U.S. Postal Service.


INTERNATIONAL SHIPPING

All International Orders are shipped via the U.S. Postal Service,
First Class International.
MARS Clothing Mfg is not responsible for merchandise once the order is outside the United States.


ORDER CANCELLATION

Orders must be canceled within 72 hours of the day of purchase or the canceled order will be subject to a $5.00 per item re-stocking fee.

Additionally cancellations for the following reasons will not incurs a re-stocking charge:

 1. Item(s) which report out of stock or discontinued.

 

 

OUT OF STOCKS AND DISCONTINUED ITEMS

MARS Clothing Mfg makes every effort to keep our site as current as possible with designs available from our suppliers.  However, there are times where an item has become discontinued before we can update our website.  Customers selecting these items will have the following options:

 1. Single Item Orders: The customer will be notified via email and may either cancel the order and receive a full refund or request a replacement item for the same or lower value of the original item.

 2. Multiple Item Orders: The items available will be shipped to the customer. Customers are notified via email of the missing items and offered the same options as the single order above. There will not be any additional shipping charges.


RETURN POLICY

To return items: Returns for exchanges must be made within 14 days of the your order ship date (No Exceptions).

 1. Contact MARS Clothing Mfg via email or by phone to receive a Return Merchandise Authorization (RMA) number and list the new selected items.

 2. Re-pack your items to be returned and ship to:

     MARS Clothing Mfg
     PO Box 1247
     League City, Texas 77574-1247

 3. Have the assigned (RMA) number on the package.  The Customer is responsible for any shipping charges to return merchandise.  There will be no additional charges for the shipment of the new merchandise.

 4. New items will be processed as new orders and will have normal shipping times for delivery.

Items must be returned in their original condition for store credit or exchange only within 14 days of the order ship date.  Returns will be accepted only if the products are unused and in the same condition received.

MARS Clothing Mfg  DOES NOT ACCEPT RESPONSIBILITY FOR GOODS DAMAGED BY THE SHIPPING/COURIER COMPANY.  ANY DAMAGE MUST TO BE REPORTED TO THE SHIPPING COMPANY IMMEDIATELY.

 

OTHER WAYS TO ORDER

To order by Mail:
1. Download our order form (MARS Clothing Mfg Order Form). 
2. Complete the order form with complete details about your selected item from our website.
3. Your shipping charges are $5.99 for the 1st shirt and add $2.00 for each additional item. (these amounts are for orders placed by mail only)
4. Mail your Order Form and Money Order or Cashiers check to:

                 MARS Clothing Mfg
                 PO Box 1247
                 League City, Texas 77574-1247

To order by Fax:
1. Download our order form (MARS Clothing Mfg Order Form). 
2. Complete the order form with complete details about your selected item from our website.
3. Your shipping charges are $5.99 for the 1st shirt and add $2.00 for each additional items. (These amounts are for mailed in payments only)
3. Fax your Order Form to:  281-534-1191
4. Mail your Order Form and Money Order or Cashiers check to the address listed above.
5. Your order will not be processed until full payment is received.

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